Order Information

Postage and Processing

All orders are usually dispatched within 24 hours. Your order will be confirmed by email, and you will be notified immediately of any delays. To determine your shipping rate, add the items you wish to buy to your cart and use the shipping estimate calculator on the cart page.

Payments

We accept all major credit and debit cards as well as PayPal.

Order details are sent over a Secure Server for your protection. 

Although our website allows you to switch the currency, once you begin checking out all prices are displayed and processed in New Zealand dollars. 

Pitter Patter adheres to a full refund or exchange policy should the goods you receive not meet your requirements, and are returned promptly and unused. 

Export Conditions

Pitter Patter is not responsible for any duty or import taxes you are required to pay upon your package arriving in your country.

Privacy

We are fully dedicated to the complete privacy of all customer information. For customers purchasing goods through Pitter Patter the required purchase information is guaranteed to remain confidential. Under no circumstances will we sell or share your personal information or email address with a third party.